Chapter 238 The family members are distressed

   "What if your company changes its attitude tomorrow after I go back?"

   "Let's settle it now. I have put the relevant departments on standby. I just think that you can go back and add your appeal, and you can bring a lawyer to negotiate together." Lin Wanli replied with a smile.

"You're delaying time, aren't you? Everyone says you're scheming, and businessmen can never stand on the side of consumers, so I don't believe you. Let's settle it on the spot." The man said defensively, "I don't either. Enter your office, I want your AFF to give me an explanation under the eyes of everyone."

"I, Lin Wanli, are really scheming, but I always match my words with my deeds. Since Mr. Gong insists on it, that's fine. First, confirm some facts with Mr. Gong. The car was purchased in full at our 4S store at the beginning of the year, right? "

   "Yes, there was a problem with your car after only half a year of driving, and you still said that your car has no problems."

  Lin Wanli smiled, and then stretched out his hand towards Yanqiu.

Yanqiu handed over the first information: "According to this vehicle inspection, the motor vehicle is indeed malfunctioning. However, according to the frequency of seat adjustments and the degree of wear, some parts of the motor vehicle are violently damaged. May I ask you? Have you loaned out your motor vehicle frequently?"

  The young man froze for a moment, and was about to deny it, but then he thought of his brother-in-law, who often borrowed money to drink with friends in the middle of the night.

   "Don't get me wrong, we are not trying to shirk responsibility, we are just communicating objective facts with you."

  The young man didn't speak.

   There are more and more people watching around, mobile phones and cameras also surround several people tightly.

"The second question is about the replacement of parts. According to the description of the maintenance engineer of the 4S shop, he once called you personally to ask about the replacement of parts, because the original parts need to be returned to the factory abroad, and the waiting time is longer. Then Asked whether you replaced the domestic parts, you chose domestic parts, is it true?"

  Lin Wanli continued to ask the other party neither humble nor overbearing.

  The young man thought about it for a while, and it seemed that there was such a thing. Because he had taken medicine at work at that time, his mind was very confused, so he just replied like that.

"The third question, regarding the quality inspection report you presented, I have entrusted an authoritative organization to conduct a qualification appraisal on the quality inspection report. The answer I have received so far is that the quality inspection report is not authoritative...so, in order to ensure that your vehicle I have entrusted the most notarized and authoritative quality inspection agency in China to conduct a comprehensive inspection of the vehicle, as long as you agree, it can be carried out as soon as tomorrow morning."

  Lin Wanli's output seems to have turned the young man's actions today into a joke.

  Because she had reasons and evidence, she made the other party speechless.

  The young man felt a little embarrassed about his face. For a while, he didn't know how to face the situation in front of him.

"You said that businessmen can never stand on the side of consumers. I'm sorry AFF made you have such negative thoughts. The matter should have been serviced and resolved in the first place, but the internal problems of the company caused the problem to be delayed. I'm really sorry. I believe that not only you, but also thousands of AFF car owners have been disgusted by AFF's after-sales service, of course, I pointed out the Asian market."

   "If you want, AFF will start to use European service standards and be responsible for your car again. It may delay your time, but I think you should enjoy AFF's gold medal service and synchronize with Europe."

  “We will also put away our arrogance and bring you a different VIP experience.”

  The other party was moved by Lin Wanli's sincere attitude.

  She really has a clever mouth, making it impossible for people to refute and refuse.

"Tomorrow AFF will announce the rectification information, and will specifically disclose some conditional rectifications that are closely related to consumers. We are willing to admit our mistakes, willing to change, and willing to stand with consumers again. We hope consumers can give us another chance, not because of lag service, miss such a high-quality and safe car."

   It is said that Lin Wanli is full of tricks.

   Indeed it is.

   On this occasion, with so many scenes, she gave her a passionate speech, but she also spoke emotionally and movingly, which was extremely attractive.

  Because people admit mistakes and admit that the service is not good, but they can tell me to change in full view.

  Those behind-the-scenes black people who were planning to focus on AFF suddenly died down after listening to Lin Wanli's words. And those colleagues who fished in troubled waters could only put away their little thoughts, after all, they couldn't be as calm as Lin Wanli, and be careful to get burned.

   "Since you have prepared so well, let me trust you again. I will come over tomorrow to experience your European service standards. I hope AFF can do what you say."

   "Thank you for your trust, and welcome friends from the media, you can supervise by public opinion."

   After finishing speaking, Lin Wanli also did the aftermath work. After copying all the materials, they handed them over to the boy, arranged his dinner and sent him home.

  After all this is done, public opinion on the Internet has set off a new climax.

  Why is Lin Wanli so courageous and honest?

   Direct admission that our service is bad...

  But the magic is that consumers really buy it.

  In just one hour, there were countless discussions on the major car forums about Lin Wanli's 4S store entrance.

  While watching Lin Wanli's video repeatedly, they laughed at the corruption of AFF's internal management, and at the same time looked forward to what AFF's European service standards are.

   This is simply the day when AFF has the highest sense of presence after entering the Asian market.

  People couldn't even tell whether Lin Wanli was admitting his mistake or advertising for AFF.

   But they must admit that this woman is amazing.

   We need a greasy male person in charge to go up and say that we are wrong, and consumers can drown him directly with saliva.

  …

   "Boss Lin, our phone calls and forum messages have exploded." After Lin Wanli returned to the office, the secretary urgently sent feedback from various departments, "At the same time, the head office called."

   "Because I said the wrong thing." Lin Wanli chuckled, "Just say that I'm off work, and I'll talk about it tomorrow if I have anything to say."

   "What if the company wants to be held accountable?"

   "Accountability is a matter of time, but they are waiting for me to clean up this mess. Shouldn't the inspector come tomorrow? Let's solve it together. I'm tired and I'm going home first." Lin Wanli said a little tiredly.

   "Okay, Mr. Lin, take a good rest."

  Lin Wanli smiled lightly, then left the office with her bag.

   But at the entrance of the underground parking lot, she saw Lord Xiao's car.

  The family members feel distressed.

  (end of this chapter)